Your System

The second of 16th Street's three pillars: a connected, AI-powered operating system. We call it CIOS. It coordinates the AI agents, draws on the business information you approve, and keeps your strategist's plan running every day.

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The agents

Give repetitive work to the right tools

An agent is a piece of AI software set up to handle one defined job, like researching an account or drafting a first-pass email. We build each one around your process.

Every agent we deploy has a named person responsible for it and a clear measure of whether it's working. Decisions that affect your customers stay with your people.

Meet the agents
  • AgentAccount researchActive
  • AgentFirst-pass draftsIn review

Your dashboard

See what's working without having to ask

Your dashboard shows how each system is performing against the numbers we agreed on at the start. You'll see what's moving and what we're adjusting, in plain language.

Trust and governance

Know where your data goes

Before we build anything, we'll explain in writing what data a system uses and who can see it. People review anything an agent produces before it reaches a customer.

Connected means the system reads from and writes to the tools you already run, like your CRM or order history, and only with your approval. Your data stays yours: what you share with us, and what we gather for you, belongs to you. We don't sell software or take referral fees, so our recommendations come down to what fits your business.

  • Data use, explained in writing before we build

  • A person reviews agent output before a customer sees it

  • No software sales. No referral fees.

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Ready to accelerate your growth?

Let us know your challenges. We'll let you know if we're the right fit.

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